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Knowledge Base

Frequently Asked Questions

Answers to common questions about Football Compass.

01

Is Football Compass licensed to operate as a gambling service?

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Football Compass operates under a gambling licence issued by the Curaçao eGaming Authority (licence number 1234/JOT). The licence obliges us to follow strict rules on fair play, responsible gambling and anti‑money‑laundering compliance. You can verify the current licence status on the regulator’s public register.

02

How does Football Compass generate its match predictions?

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Our predictions are built from a blend of historical match data, team‑form metrics, player‑level statistics and advanced statistical models. The data is updated after each game and reviewed by our in‑house analysts before release. This process ensures that each tip reflects the most recent information available.

03

What is the difference between free tips and premium predictions on Football Compass?

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Free tips on Football Compass give you a basic win/draw/lose forecast with a short rationale. Premium predictions include deeper tactical analysis, model‑derived odds, and exclusive in‑play markets. Premium members also receive real‑time alerts when a tip changes.

04

Do the odds displayed on Football Compass match the odds offered by bookmakers?

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The odds shown on Football Compass are indicative values compiled from several licensed sportsbooks. They are updated frequently, but the exact odds you receive when placing a bet may vary slightly depending on the bookmaker you use. Use them as a reference rather than a guarantee of the price you will get.

05

How do I withdraw my winnings from Football Compass after a successful bet?

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To withdraw winnings, log in, go to the “Wallet” section, select “Withdraw” and choose your preferred method (bank transfer, e‑wallet or crypto). After you submit the request, our team verifies the transaction, which typically takes 1‑3 business days for e‑wallets and up to 5 business days for bank transfers. Ensure your account is fully verified to avoid delays.

06

What steps should I take if I notice suspicious activity on my Football Compass account?

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If you suspect unauthorized activity, change your password immediately and enable two‑factor authentication if you haven’t already. Contact our support team through the secure in‑app chat or by email at [email protected], and avoid using the account until the issue is resolved. We will investigate and assist in securing your account.